Learn about ISO/IEC 38500 from one of its original developers.
Plain Language sessions that suit board directors and senior executives as well as IT specialists.
Self-assess your governance of IT using proven diagnostic aids during the sessions.
Explore real-life case studies and explore your own experiences under "Chatham House Rules".
Discover how IT problems are really no different to the problems that occur in other fields of endeavour.
Invest a half day to learn why business leaders should govern IT, and how
they can do so effectively without becoming technology experts.
The Seminar explains the difference between governing and managing IT,
putting the governance tasks into the same context as top level oversight of
other resources. With an outline of the ISO 38500 governance tasks and
principles, seminar participants can begin to apply the standard's guidance
in their own roles, and explain the value in a more comprehensive adoption
program.
In one hour, or less if necessary, the briefing module introduces the
guidance of ISO 38500 to those who are involved in directing and controlling
their organisation's use of IT. It emphasises the essential concepts
for an effective system in which business leaders can govern the use of IT
with no technical expertise at all.
In one hour the briefing module introduces
the guidance of ISO 38500 to those who are involved in directing and
controlling their organisation's use of IT. It emphasises the
essential concepts for an effective system in which business leaders can
govern the use of IT with no technical expertise at all.
The briefing is designed for all and contains no jargon. It can be
readily customised to suit its audience.
When time and scarce, the Immersion class gives its participants the most
comprehensive base of knowledge about the ISO 38500 approach to governing IT
that can be covered in a single day. Beginning with a case study drawn
from aviation, the Immersion class explores the business imperatives for
successful use of IT in day by day operations and in building of new
business capability.
Participants build insight to the role and control of IT throughout
the business cycle, and how governance and management tasks are
interdependent. The key messages in ISO 38500 are individually
identified and explained, along with the governance tasks and guiding
principles. Learning and insight is reinforced through a 30 point
self-assessment of how well each participant's organisation governs its use
of IT. The Immersion class concludes with a high level overview of how
organisations can progressively adopt ISO 38500 to improve their governance
of IT.
Directing and controlling the use of IT begins with developing the
plans for the organisation - its vision and strategy. These activities
were once independent of IT, but nowadays organisations that embed the
potential of IT in their base plans are the ones that flourish, and failure
to consider IT at the highest level can result in serious negative
consequences.
ISO 38500 may be only 15 pages long, but it contains a substantial
array of powerful advice for business leaders and for IT Practitioners.
The Foundation class is designed to lay the complete foundation for
comprehensive understanding of the messages and guidance in the standard.
The Foundation class follows the same agenda as the Immersion class, but
takes the time to go deeper into each topic, with opportunities to reinforce
learning through group discussion and debate. Operating under "Chatham
House" rules, the class encourages participants to share their own
experiences and draw lessons accordingly.
Virtually every contemporary organisation is substantially dependent
on IT for day by day, and often minute by minute activities. At
the same time, contemporary trends to outsourcing and other commercial
arrangements for access to information technology resources increase the gap
between those who support the IT capability and those who run the business
on which it depends. Running an IT-enabled business no longer needs
deep operational IT skills, but it does demand that business managers, more
than ever, understand that they are using IT as a tool, and that their
expertise in using the tool is critically important. The
Running class follows the pattern of the Planning and Building classes,
using the ISO 38500 lens to look at how organisations should govern the
operational use and management of IT.
Just as a rail line is of no use at all without rolling stock, stations and customers, building IT-enabled business capability involves vastly more than merely acquiring or developing some IT components. Building an IT enabled business demands substantial attention to the full spectrum of business capability.
The Building class applies the guidance of ISO
38500 to the implementation activities through which organisations should
deliver substantial value with acceptable risk. It also exploits a
companion to ISO 38500, the Australian Standard AS 8016, to further explain
how organisations can more effectively oversee the organisation and conduct
of these IT projects.
Many
business leaders are time poor and unable to allocate large blocks of time
to classroom based learning. Yet these same business leaders can and
should learn a great deal about directing and controlling the IT on which
their organisations increasingly depend.
Adopting ISO 38500 is not as simple as reading a book and issuing an
instruction. Nor can it be achieved merely by purchasing and
installing a new IT solution. In many organisations, achieving
effective governance of IT involves "unlearning" decades of practice that
while once sound is now inappropriate. Change programs for
adopting ISO 38500 should start at the top and can require extensive
facilitation of change that may well touch every person in the organisation,
as well as business partners, suppliers, customers, regulators and other
stakeholders.
The Change Agent/Practitioner class is designed for those who will
lead and facilitate the change programs. The class is available only
to those who have already demonstrated sound understanding of ISO 38500
across the entire spectrum of business, through completion of the
Foundation, Planning, Building and Running classes. Participants
should also have established management and, preferably, change agent or
consulting experience in business and IT contexts.
Those who successfully complete this intensive week long class will
be well-equipped to explain why top level governance of IT is critical in
the information age and what the guidance in ISO 38500 means throughout the
business cycle. They will be fully equipped to use established
diagnostics to understand and model the characteristics of a subject
organisation, to design a change program and to support the development of
the policies, practices and capabilities required to effectively direct and
control the use of IT throughout the organisation's business cycle.